We are Holly’s Hair Growth ™️ and these are our legal terms, including our
- Terms of use – which you agree to by visiting this website;
- Terms of sale – which you agree to by checking a checkbox when you place an order through this website; and
- Privacy policy – which you agree to by checking a checkbox when you submit your personal information through this website and apply when you visit this website.
We may change any of these terms at any time by updating this web page.
If you have any questions about our legal terms, please contact us.
We offer a variety of delivery options to make your online shopping experience with us as convenient and easy as possible. You can qualify for free delivery on most of our combo packs and, where ever possible, we will ensure that it arrives at you as fast as possible.
Within 24 hours (Mon-Fri) we will notify you of your order progress via WhatsApp. Once we have sent you the waybill, your package is due to leave us within 24 hours.
FREE DELIVERY applies to all orders over R600.00 and our promotional combo packs. Please just note that the free delivery option is only available for deliveries within South Africa and is not applicable for International Orders.
Prime Time Couriers:
ETA: Delivery usually takes 1-2 working days from the date of dispatch.
TYPE: Your parcel will be delivered directly to your door by one of our trusted courier drivers.
CONTACT: +27219309140
TRACKING: https://www.ptexpress.co.za/track-your-shipment/
Courier IT:
ETA: Delivery usually takes 1-3 working days from date of dispatch.
TYPE: Your parcel will be delivered direct to your door by one of our trusted courier drivers.
CONTACT: +27215556777
TRACKING: https://www.courierit.co.za/
Pargo (for outer-lying areas):
ETA: Arrival in your area takes 1-6 working days from date of dispatch.
TYPE: Your parcel will be delivered to the destination on your waybill. You will receive an SMS with a secret PIN when it is ready to collect. You will need this PIN number & your SA ID Book/Card in order to collect.
HOW IT WORKS: https://youtu.be/isrTTUVCMtI
COLLECTION POINTS: https://pargo.co.za/find-a-store/
CONTACT: +27214473636.
TRACKING: https://pargo.co.za/track-trace/
Aramex Couriers (for outer-lying areas):
ETA: Arrival in your area takes 1-14 working days from date of dispatch.
TYPE: Your parcel will be delivered direct to your door by one of our trusted courier drivers. This is a fantastic option if you live in an outerlying area and still want your parcel delivered to your door.
CONTACT: +27215268600
TRACKING: www.aramex.com
International Orders:
Should you be placing an order to be delivered outside of South Africa, this can be arranged, however we do not courier internationally so you would have to make arrangements with a courier company of your choice to collect from our offices, and this will be for your own account.
Upon dispatch of your order, you will be informed by WhatsApp of the tracking or waybill number, as well as the details of service provider used to deliver your order. You can then use the tracking or waybill number to track your order directly with the service provider, either telephonically or online. Should your parcel be taking longer than expected please notify us so we can email the service provider on your behalf.
Please remember to have your waybill or tracking number handy when contacting them. Should there still seem to be any problem after having contacted the service provider handling your parcel, please email us on orders@gsibrands.co.za and we will then gladly assist where we can.
Use of Site:
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty in terms of Site Content:
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation – data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
Our Rights:
We reserve the right to:
- Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
- Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
- We will use our reasonable endeavour’s to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
- All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.
- Errors and Omissions Excepted. (E&OE)
Privacy Policy & Use Of Your E-mail For Our Marketing Mailing List:
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
By registering on www.hollyshairgrowth.co.za, you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.
GS INTERNATIONAL will not sell, share, or rent your email address or any other personal information collected on this site. We will take all measurable steps to ensure that your details remain confidential at all times.
If you have any questions or concerns about our privacy policy or use of your e-mail for our marketing mailing list, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy and use of your E-mail for our marketing mailing list. If you do not agree to this policy, please do not register on our site.
Cookie / Tracking Technology:
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links:
In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Product Availability and Delivery Policy:
When you click to make a purchase with us legal obligations arise and your right to refund of monies paid in any way agreed by us are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any product or service through this website.
Product Availability and Out Of Stock Scenario After Having Placed Order:
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence GS INTERNATIONAL will endeavour to contact you and provide a revised shipping schedule. GS INTERNATIONAL reserves the right to cancel your order even if payment has been made should the product not be in stock with ourselves or our suppliers. Should GS INTERNATIONAL cancel your order we will offer you a choice of either placing the product(s) on back order, a credit on your account or an immediate refund in full. In the case of an immediate refund on an EFT payment, funds may only reflect in your account a day or two following the actual refund – this is beyond our control. In the case of an immediate refund on a credit card purchase, funds may take up to 10 days to reflect back in your account following the actual refund – this is beyond our control. Where you agree to have your products placed on back order you are hereby informed that the date the goods are expected to arrive are subject to change due to circumstances beyond our control.
Delivery Charges:
The price of products advertised on the www.hollyshairgrowth.co.za website exclude delivery charges which are additional unless stated otherwise. Delivery charges will be calculated and presented to you during the checkout process. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Undeliverable Packages:
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment, however, depending on the courier, a re-shipping charge may be applicable.
Order Processing:
Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.
Warranty, Returns and Refunds Policy:
GS INTERNATIONAL stands behind the products we sell. We recognize that although our products have extremely high consumer satisfaction, there is no one product that may work for everyone. If for any reason, within thirty (30) days of your first purchase, you are not satisfied with our product, you may receive a refund of your purchase price (less total shipping and handling in full). The product must have been purchased directly from www.hollyshairgrowth.co.za. In order to be eligible for a refund, you must have used the product as directed. If you have previously returned our products under this refund policy, any future requests for a refund will not be honored. Please e-mail us with any questions or concerns. To obtain the above described refund, you must return within the specified period of time all bottles (used and unused); all original packaging, manuals, and other accessories and documentation which may have been included in the original shipment; the receipt; and a note containing your name, address and reason for return to our offices: GS INTERNATIONAL, 7 Seaton Street, Parklands, Cape Town, South Africa, 7441.
Your Account:
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use www.hollyshairgrowth.co.za only with involvement of a parent or guardian. GS INTERNATIONAL reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Pricing and Product Information:
GS INTERNATIONAL endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus VAT and delivery charges (which are subject to change).
While GS INTERNATIONAL strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, we shall have the right, in our sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, we will issue a credit to your credit card or if payment was by way of EFT, we will make a refund into your bank account. We apologize for any inconvenience this may cause you. Prices online at www.hollyshairgrowth.co.za may differ from in-store prices. Prices displayed on www.hollyshairgrowth.co.za might not match in-store prices and stores might not match www.hollyshairgrowth.co.za online prices.
Payment Options:
Payment can be made by Electronic / Internet Banking Transfer (EFT), Direct Bank Deposit, or Credit Card (MasterCard / VISA). Cheque payments may be made through prior arrangement with management, however no goods will be released for delivery until the cheque payment has cleared in full in our account. Please note that this may take several days, depending on the relevant banking clearance period for cheque payments.
EFT (Electronic Funds Transfer)
One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and confirm your order. You will receive an e-mail confirmation of your order where our bank account details for payment will be provided. Your order will only be shipped once the funds reflect in our bank account as detailed below.
As reference, please specify your Order Number.
Our Banking Details:
Bank: FNB (First National Bank SA)
Account Name: GS International
Account Number: 628 203 953 34
Branch & Code: 250655
Account Type: Current / Cheque
Credit Card (MasterCard / VISA)
Credit card transactions will be acquired for www.hollyshairgrowth.co.za via PayFast (www.payfast.co.za). PayFast uses Extended Validation SSL with 256-bit encryption, the highest level of encryption currently available. Users may go to www.payfast.co.za to view their security certificate and security policy. Customer details will be stored separately from card details which are entered by the client on PayFast’s secure site. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Law:
The conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Contact Details:
Postal Address:
GS International
7 Seaton Street
Parklands
Cape Town
7441
Email address: info@gsibrands.co.za
Phone number: +27210230148
If you are ordering by email or telephonically:
We will provide you with a reference number as well as our banking details for EFT / Direct Deposit. Payments by credit card for telephonic and email orders are also welcome and can be easily facilitated.
Our Banking Details:
Bank: FNB (First National Bank SA)
Account Name: GS International
Account Number: 628 203 953 34
Branch & Code: 250655
Account Type: Current / Cheque
Please note that any cheque deposits may be subject to a waiting period of up to 10 days for bank clearance. All orders will only be processed upon receipt of payment.
During the checkout process you will be prompted to select your desired method of payment.
Should you prefer to pay by credit card, your payment will be safely processed on the PayFast (www.payfast.co.za) or Ikhokha secure payment gateway.
Should you prefer to pay by EFT or direct bank deposit, you will be emailed a pro-forma invoice, along with your order reference number and our banking details. Please use this order reference number as your reference when making payment. Upon completion of payment / deposit, please email us the confirmation of payment or copy of the deposit slip to orders@gsibrands.co.za. Alternatively you can WhatsApp a screenshot to +27827211605 .
Please note: We take your online security seriously. All credit card transactions will be acquired for www.bellas.co.za via PayFast. PayFast uses Extended Validation SSL with 256-bit encryption, the highest level of encryption currently available. Users may go to www.payfast.co.za to view their security certificate and security policy. Customer details will be stored separately from card details which are entered by the client on PayFast’s secure site.
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MobiCred:
Is your budget a bit tight? Buy now & Pay Later with Mobicred
Mobicred is a simple and convenient revolving credit facility that allows you to safely shop online with more than 4,000 online stores in South Africa. Your Mobicred account allows you to make one single monthly payment for all of your online spend.
Apply before checkout – https://live.mobicred.co.za/web_mcrliv/run.w?run=application&merchantId=7368&returnUrl=https://hollyshairgrowth.co.za/home/
MobiCred Explained –
Happy Pay:
HappyPay Explained –
Delivery is guaranteed, and all domestic parcels are self-insured by the company. We will gladly replace your parcel at no extra cost to you in the unlikely event that it should be lost or stolen in transit. Should you believe this to be the case, please contact us on 082 721 1605 asap.
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone for any other purpose than it is intended. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
By registering on www.bellas.co.za, you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.
We will take all measurable steps to ensure that your details remain confidential at all times.
If you have any questions or concerns about our privacy policy or use of your e-mail for our marketing mailing list, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy and use of your E-mail for our marketing mailing list. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
We stand behind the products we sell. We recognize that although our products have extremely high consumer satisfaction, there is no one product that may work for everyone. If for any reason, within thirty (30) days of your first purchase, you are not satisfied with our product, you may receive a refund of your purchase price (less total shipping and handling in full). The product must have been purchased directly from www.bellas.co.za.
In order to be eligible for a refund, you must have used the product as directed. If you have previously returned our products under this refund policy, any future requests for a refund will not be honored. Please e-mail us with any questions or concerns.
To obtain the above described refund, you must return within the specified period of time all bottles (used and unused); all original packaging, manuals, and other accessories and documentation which may have been included in the original shipment; the receipt; and a note containing your name, address and reason for return to our offices: GS International, No. 31 Oxford Crescent, Parklands, Cape Town, 7441.
Preparing your products for a return
To ensure your request is processed as quickly as possible you are responsible for the following when returning your products;
- package your products safely and securely for protection during transit;
- clearly mark your name and contact details in a note inside the parcel
- include all accessories and parts that were sold with the product.
- Send an email to orders@gsibrands.co.za with your waybill tracking number (photo of waybill if possible), reason for return, bank details, package purchased, amount paid and any photographs.
- The easiest service to use for courier is Aramex Drop Box – available at most Pick ‘n Pay and Fresh Stop stores.
If you return products to us, but you fail to return all of the accessories and parts that were sold with that product, we are entitled to (subject to applicable law) refuse the return, only to replace the item that you did return, or to estimate the value of the missing accessories and parts and only to credit or refund you in respect of the returned item.
Refunds are limited to only one refund per person and only on the last order made.
All refunds will be processed within 30 days of receipt of your return.
Please note: If you used Mobicred to pay, your refund will be processed back into your Mobicred account.
Not what you ordered?
If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, please notify us and we will collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice deliver the correct product to you as soon as possible.
Products damaged, stolen or missing on delivery
Should a product be damaged, stolen or missing any parts or accessories at the time of delivery / collection, please notify us within 7 days of such delivery / collection by send us a WhatsApp 0827211605 or emailing orders@gsibrands.co.za
We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will replace the product as soon as possible.
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